Frequently Asked Questions

Our four standard membership plans are for individuals, however, if you are seeking a membership plan for multiple users, we offer bespoke options that suits your business needs. Our 'Corporate,’ ‘Non-profit’ and ‘Educational’ memberships are flexible and based on your requirements. Please see our Group Memberships page or contact us to discuss bespoke solutions.

Our research process involves meticulous data collection from credible sources, ensuring that insights are based on verified and reliable information. All interviews and surveys are conducted following best practice standards, with stakeholders fully briefed on the aims and scope of applicable projects. Our team also takes great pride in cleaning our data, arguably the most important part of our research process. Clean data is essential in ensuring that high quality information input is used to create high quality output. To help us in this process we will use Pandas (Python Data Analysis Library), as well as manual checks and updates.

Currently, all our memberships can be purchased on a monthly basis or on an annual basis (discounted). We accept online payment using Visa, Mastercard and American Express. If you want to discuss alternative payment options, such as bank transfer, contact us at info@arttactic.com.

Yes! ArtTactic provides a variety of bespoke research services. These projects range from bespoke market reports (artist reports, regional analysis, sector analysis, etc.) To specialised consulting projects. Our partners in this area include Deloitte, TEFAF, Citi Bank, Bank of America, and Arts Council England, among others. For samples or pricing, please contact us at info@arttactic.com.

You can upgrade your membership level at any time, and you will pay the annual or monthly fee on a pro-rata basis. Your subscription automatically renews, and annual subscribers will be notified a month in advance. If you wish to cancel, you can find more information in our Terms & Conditions.

All reports are available in PDF format. Reports in the Analyst Pro Membership are also equipped with a Data Kit, allowing users to download applicable data in .csv format for their own use. In certain circumstances, we may provide other kinds of raw data. Please contact us on info@arttactic.com with your query.

If you cancel your account, no refund will be automatically issued and your account will remain active until the next payment date. After this point, your account will cancel rather than renew. However, refunds will be issued on a case by case basis. Should you wish to request a refund, please contact us at info@arttactic.com.

We typically release 40-50 reports per year. Our reports are available across our four membership tiers and we intermittently produce free reports in collaboration with external partners.

ArtTactic is committed to ensuring digital accessibility for all users. We believe in equitable access to information and insights, and we are continuously working to enhance the usability and accessibility of our digital platform.

Our website has been built using responsive design principles, which allows content to adapt to a wide range of devices and screen sizes. This means that users can adjust text sizes and zoom settings across desktops, tablets and mobile devices according to their individual preferences and needs.

We primarily offer downloadable PDF reports. To the best of our ability, these documents are structured to be compatible with screen readers and other assistive technologies, making them accessible to individuals with visual or cognitive impairments. While our current platform does not yet include integrated audio features, we recognise the importance of multi-modal access and are exploring the implementation of audio capabilities.

We acknowledge that accessibility is an ongoing process. There may be areas of the site or content that are not fully accessible at this time. We are committed to addressing these limitations and improving accessibility as we continue to develop our services.

We also understand that individual accessibility needs can vary widely. If you experience any difficulty accessing our content, or if you have specific requirements, we encourage you to contact us. We are happy to accommodate individual requests wherever feasible and welcome suggestions for improvement.

For assistance or to provide feedback on accessibility, please contact us at: info@arttactic.com

This statement will be reviewed and updated regularly to reflect our continued accessibility efforts and enhancements.